PRIVACY AND SECURITY POLICY

 

All services provided on our e-commerce website abmcookware.com belong to and are operated by our company, Altınbaşak Mutfak Eşyaları San. Tic. Ltd. Şti.,

registered at the address: Yenidoğan Mah. Rami Kışla Cad. Erka Balata Sok. No: 13/1 Bayrampaşa İstanbul 34030 Türkiye.

 

Our company may collect personal data for various purposes. Below, it is stated how and in what manner the collected personal data is obtained, and how this data is protected.

By filling out various forms and surveys during membership registration or on our e-commerce site, certain personal information of the members (such as first name-last name, company information, telephone, address, or e-mail addresses) is naturally collected by our e-commerce site due to the nature of the business.

Our company may periodically send campaign information, details about new products, and promotional offers to its customers and members. Our members can make all kinds of choices regarding whether or not to receive such information while becoming a member; afterwards, this choice can be changed from the account information section after logging in, or a notification can be made via the link in the information message received.

During the confirmation process carried out via our e-commerce site or by e-mail, personal information transmitted electronically to our store by our members will not be disclosed to third parties outside the purposes and scope determined by the "User Agreement" made with our members.

In order to identify system-related problems and quickly resolve any issues or disputes that may arise regarding the service provided, our company records and uses the IP addresses of its members through the Ticimax system it utilizes. IP addresses can also be used to define users in a general way and to gather comprehensive demographic information.

Our company may also use the requested information for direct marketing purposes by itself or by persons with whom it cooperates, outside the purposes and scope determined by the Membership Agreement. Personal information can also be used to contact the user when necessary. Information requested by our company, information provided by the user, or information regarding transactions made through our store may be used by our company and its collaborators for various statistical evaluations, database creation, and market research without disclosing the identity of our members, even outside the purposes and scope determined by the "Membership Agreement".

Our company strictly undertakes to keep confidential information private and secure, to regard this as a confidentiality obligation, and to take all necessary measures and show due diligence to prevent all or any part of the confidential information from entering the public domain, unauthorized use, or disclosure to any third party.

CREDIT CARD SECURITY

Our company prioritizes the security of credit card holders who shop on our e-commerce site. Your credit card information is never stored in our system under any circumstances. Our e-commerce site uses the Paybyme payment infrastructure, and your payments are protected by high-level security measures.

There are two things you should pay attention to in order to understand that you are on a secure site when you enter the transaction process. One of them is a key or lock icon located at the bottom line of your browser (or next to the URL bar). This indicates that you are on a secure internet page and all your information is encrypted and protected. This information is only used depending on the sales transaction process and in line with your instructions. Information about the credit card used during shopping is encrypted with the 128-bit SSL (Secure Sockets Layer) protocol, independently of our shopping sites, and delivered to the relevant bank for querying. If the availability of the card is approved, the shopping continues. Since no information regarding the card can be viewed or recorded by us, third parties are prevented from obtaining this information under any circumstances.

The reliability of payment/invoice/delivery address information of orders placed online by credit card is audited by our company against Credit Card Fraud. Therefore, for customers ordering from our shopping sites for the first time to reach the supply and delivery stage of their orders, the accuracy of their financial and address/telephone information must first be confirmed. If necessary, the credit card owner customer or the relevant bank is contacted to check this information.

Only you can access and change all the information you provide while becoming a member. If you keep your member login information secure, it is not possible for others to access and change information about you. For this purpose, action is taken within the 128-bit SSL security area during membership transactions. This system is an international encryption standard that is impossible to break.

Internet shopping sites that have an information line or customer service, and where clear address and telephone information are specified, are more preferred today. In this way, you can get detailed information about all the issues on your mind, and get more reliable information about the sanity of the company providing online shopping services.

Note: We recommend paying attention to the inclusion of the company's clear address and telephone number on internet shopping sites. If you are going to shop, note down all the telephone/address information of the store where you bought the product before making your purchase. If you do not trust it, confirm by calling before shopping. All information about our company and the company location are specified on all our online shopping sites.

EXCEPTIONAL CASES

In the limited cases specified below, our company may disclose the information of users to third parties outside the provisions of this "Privacy Policy". These limited situations are:

  1. To comply with the obligations brought by the laws, Decrees having the Force of Law, Regulations, etc., issued and enacted by the competent legal authority;

  2. In order to fulfill the requirements of the "Membership Agreement" and other agreements concluded by our store with users and to put them into practice;

  3. Requesting information about users for the purpose of conducting a research or investigation duly carried out by the competent administrative and judicial authority;

  4. Cases where it is necessary to provide information to protect the rights or security of users.

E-MAIL SECURITY

Never write your credit card number or passwords in the e-mails you send to our store's Customer Service regarding any of your orders. The information contained in e-mails can be seen by third parties. Our company cannot guarantee the security of the information transferred from your e-mails under any circumstances.

BROWSER COOKIES

Our company may obtain information about users visiting our e-commerce site and users' use of the website by using a technical communication file (Cookie). The mentioned technical communication files are small text files sent by a website to the user's browser to be stored in the main memory. The technical communication file facilitates the use of the Internet by storing status and preferences about the site.

The technical communication file helps to obtain statistical information about how many people visit the site, for what purpose, how many times a person visits the site, and how long they stay on the site, and to dynamically generate advertisements and content from user pages specially designed for users. The technical communication file is not designed to retrieve data or any other personal information from the main memory or your e-mail. Most browsers are initially designed to accept the technical communication file, but users can change the settings so that the technical communication file does not arrive or a warning is given when the technical communication file is sent.

Our company may change the provisions of this "Privacy Policy" at any time by publishing it on the site or sending an electronic mail to users or publishing it on its site. If the provisions of the Privacy Policy change, they become effective on the date of publication.

For all your questions and suggestions regarding our privacy policy, you can send an email to [email protected]. You can reach us from the following contact information of our company:

  • Company Title: Altınbaşak Mutfak Eşyaları (abmcookware.com)

  • Address: Yenidoğan Mah. Rami Kışla Cad. Erka Balata Sok. No: 13/1 Bayrampaşa İstanbul 34030 Türkiye

  • E-mail: [email protected]

  • Tel: 0212 612 10 02 - 03

 

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